Frequently Asked Questions
Answers for parents, therapists, and educators about InclusiveSpeak, setup, features, billing, and AAC practice.
- What is InclusiveSpeak?
- InclusiveSpeak is an innovative Augmentative and Alternative Communication (AAC) platform designed to help children with speech difficulties express themselves. It combines a user-friendly iOS app with a comprehensive web dashboard for parents, therapists, and educators.
- Who is InclusiveSpeak designed for?
- InclusiveSpeak is designed for children with various communication challenges, including autism spectrum disorder, cerebral palsy, developmental delays, and other conditions that affect speech and language development. It's suitable for children aged 2-18 and can be used by families, therapists, and educators.
- How is InclusiveSpeak different from other AAC apps?
- InclusiveSpeak stands out with its comprehensive approach: intuitive visual interface, extensive customization options, progress tracking, assessment tools, and seamless integration between iOS app and web dashboard. We focus on making AAC accessible, affordable, and effective for every family.
- Is InclusiveSpeak available in multiple languages?
- Currently, InclusiveSpeak supports English (US and UK). We're actively working on adding more languages to serve our global community better.
- How do I get started with InclusiveSpeak?
- Sign up for a free account, create your child's profile, download the iOS app, and start customizing the communication grid. Our guided setup wizard will walk you through each step.
- What devices are supported?
- InclusiveSpeak works on iPhone and iPad running iOS 18.0 or later. The web dashboard is accessible on any modern browser. An iPad is recommended for larger screen size.
- How long does setup take?
- Basic setup takes about 10-15 minutes, including creating your account, setting up your child's profile, and downloading the app. Further customization can be done over time.
- Can I try InclusiveSpeak before purchasing?
- Yes! We offer a free plan with basic features and a 30-day free trial of all premium features. No credit card is required to start your trial, and you can cancel anytime.
- What communication grid layouts are available?
- Layouts include 3x4, 4x5, and 5x6 configurations. You can customize button sizes and color schemes to match your child's needs.
- Can I add custom words and images?
- Absolutely! Add unlimited custom words, phrases, and images, including family names, favorite activities, and personal photos.
- How does progress tracking work?
- We monitor communication patterns, vocabulary usage, and goals. View analytics, set goals, and track milestones over time.
- What assessment tools are included?
- Built-in tools evaluate communication skills, vocabulary development, and progress, with recommendations for improvement.
- Does InclusiveSpeak work offline?
- Yes. The iOS app works fully offline. When online, your data syncs with the web dashboard.
- How do I sync data between devices?
- Data syncs automatically when connected to the internet. Vocabulary, settings, and progress are stored securely in the cloud.
- What if I lose my device?
- All data is safely stored in the cloud. Log into a new device to restore vocabulary, settings, and progress.
- How secure is my child's data?
- All data is encrypted; we comply with GDPR, COPPA, and other regulations. We never share your child's information with third parties.
- What payment methods do you accept?
- We accept major credit cards and PayPal. Enterprise customers can also pay by invoice.
- Can I cancel my subscription anytime?
- Yes. Cancel anytime with no fees. You retain access until the end of the billing period.
- Do you offer refunds?
- We offer a 30-day money-back guarantee on the first payment if you’re not satisfied.
- Do you offer discounts for families or institutions?
- Yes. 20% off annual billing, special pricing for educational institutions, and 50% off for registered non-profits.
- How often should my child use InclusiveSpeak?
- We recommend 15-30 minutes of daily practice and integrating AAC into daily routines like meals and playtime.
- How can I model AAC effectively?
- Model by using it yourself. Point while speaking, answer with AAC, and demonstrate combining words naturally.
- What if my child doesn’t seem interested?
- Start with favorite foods, toys, and activities. Make it fun and rewarding; be patient and consistent.
- How do I know if InclusiveSpeak is working?
- Look for increased engagement and communication attempts; use analytics to track development and goal progress.
Still stuck? Visit support or contact the team.